Dedy Susanta

Deddy Susanta is the Founder and Chief Research Editor at ProServiceTips, an independent publishing platform dedicated to providing unbiased, data-driven service insights for the North Carolina market.

Born from the frustration of finding confusing, biased, or overly technical information, Deddy established ProServiceTips with one primary mission: to transform complex local service decisions—from auto repair to home maintenance—into transparent, actionable choices for consumers.

Our Approach to Expertise (E-E-A-T Focus)
Deddy’s expertise lies not in turning a wrench or wiring a circuit, but in methodology, data analysis, and journalistic rigor.

Under Deddy’s guidance, the ProServiceTips team employs a rigorous, data-first approach to content creation:

Data Verification: We analyze thousands of publicly available customer reviews, industry certifications, and local business licensing records to ensure factual accuracy.

Localized Authority: Our content is meticulously structured to focus on specific, local service providers in North Carolina, providing deep and relevant context where generic advice fails.

Consumer Advocacy: Every piece of content, from our 5-point checklists to our comprehensive local pillar articles (listing the 20 best service experts), is designed to prioritize the consumer’s safety, time, and financial wellbeing.

As a Publisher and Head of Research, Deddy Susanta ensures ProServiceTips upholds the highest standards of transparency and clarity in the competitive US service industry.

The Financial Case for Consistent Engine Care and Service Schedules

Maintenance vs. Breakdown: The Financial Case for Consistent Engine Care and Service Schedules

Cars don’t fail overnight. They fail slowly, often silently, until one day the engine seizes, a warning light flashes, or a mechanic shakes their head with that dreaded “it’s going to cost you” look. This is exactly why Maintenance vs. Breakdown: The Financial Case for Consistent Engine Care and Service Schedules should be at the […]

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Decoding the Check Engine Light

Decoding the Check Engine Light: Essential Diagnostic Tools and Methods for Modern Vehicle Repair

Few things make a driver’s heart drop like seeing the check engine light glowing on the dashboard. It’s unsettling. Sometimes it’s just a loose gas cap, but other times it’s a sign of a serious failure waiting to happen. That small orange icon has ruined road trips, left people stranded, and even caused panic buys

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The Spare Parts Dilemma

The Spare Parts Dilemma: Choosing Between OEM, Aftermarket, and Reconditioned for Your Engine Repair

Facing engine trouble is one of the most stressful things for any driver. The repair itself is hard enough, but the real dilemma often shows up at the parts counter: Should you choose OEM, aftermarket, or reconditioned engine components? It may sound simple, but the decision directly affects your engine repair cost, the reliability of

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Solving the Most Common Engine Problems

Beyond the Basics: Solving the Most Common Engine Problems (Oil Leaks, Overheating, and Electrical Issues)

There’s nothing more frustrating than hearing an unusual noise under the hood, smelling burnt oil, or seeing that dreaded check engine light flicker on. For many drivers, it feels like engines are unpredictable beasts, breaking down without warning. But most issues aren’t random—they’re part of patterns professionals see every day. In fact, Solving the most

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Engine Warning Signs Every Driver Must Recognize

The Silent Killers: 7 Engine Warning Signs Every Driver Must Recognize

Most car owners don’t realize it until it’s too late: the very first engine warning signs often whisper rather than scream. A slight engine knocking sound, a faint ticking engine noise, or even a strange squealing sound from the engine—these aren’t just background noise. They’re early cries for help. Ignoring them is like letting termites

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Finding the Right Fit: What to Look for in a Trusted Camera Repair Service

Choosing a reliable camera repair service in North Carolina can sometimes feel harder than buying the camera itself. A camera is not just a gadget; for many people, it’s the way they capture life, memories, or even make a living. If the wrong hands touch it, the damage could be worse than before. That’s why

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Behind the Lens: The Untold Truth About the Camera Repair Process from Start to Finish

It’s funny, but many photographers (myself included once upon a time) tend to believe that sending a camera for repair is like leaving it at some mysterious black box. You drop it off, wait a few weeks, and hope it comes back alive. That sense of uncertainty is nerve-wracking, especially when you’re talking about equipment

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