Dedy Susanta

Deddy Susanta is the Founder and Chief Research Editor at ProServiceTips, an independent publishing platform dedicated to providing unbiased, data-driven service insights for the North Carolina market.

Born from the frustration of finding confusing, biased, or overly technical information, Deddy established ProServiceTips with one primary mission: to transform complex local service decisions—from auto repair to home maintenance—into transparent, actionable choices for consumers.

Our Approach to Expertise (E-E-A-T Focus)
Deddy’s expertise lies not in turning a wrench or wiring a circuit, but in methodology, data analysis, and journalistic rigor.

Under Deddy’s guidance, the ProServiceTips team employs a rigorous, data-first approach to content creation:

Data Verification: We analyze thousands of publicly available customer reviews, industry certifications, and local business licensing records to ensure factual accuracy.

Localized Authority: Our content is meticulously structured to focus on specific, local service providers in North Carolina, providing deep and relevant context where generic advice fails.

Consumer Advocacy: Every piece of content, from our 5-point checklists to our comprehensive local pillar articles (listing the 20 best service experts), is designed to prioritize the consumer’s safety, time, and financial wellbeing.

As a Publisher and Head of Research, Deddy Susanta ensures ProServiceTips upholds the highest standards of transparency and clarity in the competitive US service industry.

Why Specialized Tools Are Non-Negotiable for Component Repair: The Costly Risks of DIY Phone Fixes

It may look easy on YouTube tutorials—pop open the phone, remove some screws, heat the glass, and swap a part. But behind every “simple” phone repair lies a series of risks most people never realize until it’s too late. Many DIY phone repair mistakes start with one small oversight: not having the specialized phone repair […]

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The Port Problem: Troubleshooting and Fixing Faulty Charging Ports and Power Chips

It’s frustrating, isn’t it? You plug your phone in at night, expecting to wake up with a full battery, but instead, it’s stuck at 8% and refuses to budge. For most people, the first thought is always: “Is my charging cable broken?” While that might be true, there’s a much deeper rabbit hole that many

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Cracked Screen Catastrophe: Understanding the Difference in Screen Replacement Quality

A cracked phone screen is not just an ugly inconvenience; it’s the kind of catastrophe that can completely change how you use your device every single day. Many people rush to get the cheapest cracked screen replacement quality they can find, but let’s be honest—most of those “too good to be true” deals end up

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The OEM vs. Aftermarket Battery Debate: What North Carolina Phone Owners Need to Know

It is not rare to hear someone in North Carolina complain that their iPhone or Samsung battery isn’t lasting the way it used to. The OEM vs Aftermarket phone battery debate is almost unavoidable once the device hits that 500 charging cycles threshold. Most people think replacing a battery is simple: just pick one, get

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Oil Changes in North Carolina

Choosing a Trusted Oil Change Service in North Carolina: What to Look For

It’s not an exaggeration to say that choosing the trusted oil change service NC can either extend the life of your vehicle or quietly shorten it without you realizing. The wrong oil type, rushed job, or hidden costs can turn what seems like a simple task into an expensive headache. I’ve seen drivers spend hundreds

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Powerful Preventive Vehicle Maintenance Tips to Pair With Oil Changes

It’s often said that an oil change is the most important ritual in car ownership, but too many drivers treat it like the only thing that matters. Preventive car care, however, stretches far beyond just draining and replacing oil. Vehicle maintenance tips that involve air filter replacement, oil color check, mileage tracking oil change schedules,

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