Dedy Susanta

Deddy Susanta is the Founder and Chief Research Editor at ProServiceTips, an independent publishing platform dedicated to providing unbiased, data-driven service insights for the North Carolina market.

Born from the frustration of finding confusing, biased, or overly technical information, Deddy established ProServiceTips with one primary mission: to transform complex local service decisions—from auto repair to home maintenance—into transparent, actionable choices for consumers.

Our Approach to Expertise (E-E-A-T Focus)
Deddy’s expertise lies not in turning a wrench or wiring a circuit, but in methodology, data analysis, and journalistic rigor.

Under Deddy’s guidance, the ProServiceTips team employs a rigorous, data-first approach to content creation:

Data Verification: We analyze thousands of publicly available customer reviews, industry certifications, and local business licensing records to ensure factual accuracy.

Localized Authority: Our content is meticulously structured to focus on specific, local service providers in North Carolina, providing deep and relevant context where generic advice fails.

Consumer Advocacy: Every piece of content, from our 5-point checklists to our comprehensive local pillar articles (listing the 20 best service experts), is designed to prioritize the consumer’s safety, time, and financial wellbeing.

As a Publisher and Head of Research, Deddy Susanta ensures ProServiceTips upholds the highest standards of transparency and clarity in the competitive US service industry.

5 Critical Questions to Ask a Laptop Repair Technician Before You Trust Them

Choosing a laptop repair shop can feel like walking into a minefield. Too many people hand over their devices to the first “technician” they find on Google Maps, only to regret it later. Stories about unreliable fixes, questionable spare parts, and no warranty are everywhere. Honestly, I’ve been there myself—I once trusted a guy who […]

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Laptop Battery Not Charging? A Simple Yet Powerful Troubleshooting Guide

It’s frustrating, right? You plug in your laptop, expecting that satisfying little charging icon, and nothing happens. No glow, no percentage climbing, just… dead still. This situation is very common and often leads to panic, but here’s the good news: in most cases, the issue can be fixed without rushing to a repair shop. The

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DIY vs. Pro: The Shocking Truth About Fixing Your Laptop Yourself vs. Calling an Expert

There’s this one question that keeps popping up in every FAQ section, and honestly, it’s the same thing I hear whenever a friend texts me in a panic: “Should I just fix this myself or take it to a professional repair shop?” The answer isn’t always neat. Sometimes, yes, you can roll up your sleeves

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daily laptop maintenance tips

The Essential Checklist: 5 Powerful Daily Laptop Maintenance Tips Every User Needs

It’s no secret that laptops today are as important as our wallets or house keys. Many professionals—including myself—have experienced the panic of a slow, noisy, or even overheating laptop right before an urgent meeting. That’s why knowing and actually practicing daily laptop maintenance tips isn’t just “tech nerd behavior.” It’s survival. And here’s the thing:

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How to Quickly Fix a Laptop That’s Overheating at Home (Without Panic)

Laptop overheating is one of those frustrating issues that usually appears at the worst possible time—right in the middle of an important Zoom meeting or while editing a big presentation. I’ve been there, sweating nervously while my laptop sounded like a jet engine, and I thought: “Why is my laptop hot even though I’m only

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Why Ignoring Small HVAC Issues Costs You More in the Long Run

It’s tempting, isn’t it? A noisy AC unit starts rattling, a furnace shows a tiny leak, or maybe the airflow feels a little weaker than usual. Many homeowners shrug it off and tell themselves, “I’ll call the technician later, it’s still working for now.” But here’s the truth: delaying even small HVAC repairs usually ends

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