Dedy Susanta
Deddy Susanta is the Founder and Chief Research Editor at ProServiceTips, an independent publishing platform dedicated to providing unbiased, data-driven service insights for the North Carolina market.
Born from the frustration of finding confusing, biased, or overly technical information, Deddy established ProServiceTips with one primary mission: to transform complex local service decisions—from auto repair to home maintenance—into transparent, actionable choices for consumers.
Our Approach to Expertise (E-E-A-T Focus)
Deddy’s expertise lies not in turning a wrench or wiring a circuit, but in methodology, data analysis, and journalistic rigor.
Under Deddy’s guidance, the ProServiceTips team employs a rigorous, data-first approach to content creation:
Data Verification: We analyze thousands of publicly available customer reviews, industry certifications, and local business licensing records to ensure factual accuracy.
Localized Authority: Our content is meticulously structured to focus on specific, local service providers in North Carolina, providing deep and relevant context where generic advice fails.
Consumer Advocacy: Every piece of content, from our 5-point checklists to our comprehensive local pillar articles (listing the 20 best service experts), is designed to prioritize the consumer’s safety, time, and financial wellbeing.
As a Publisher and Head of Research, Deddy Susanta ensures ProServiceTips upholds the highest standards of transparency and clarity in the competitive US service industry.